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Industry leading support and services

Our award-winning support and services teams are ready to help make your eLearning project a major success. We offer custom packages: from hands on guidance and consultation in our software to expert project management and instructional development.

Support

Personalized support and robust resources

Our users deserve and get the best support in the eLearning industry with live assistance from industry professionals, detailed resources, and an active learning development community.

  • In-App Chat

    The eLearning industry's best support team is always at your fingertips when in Knowbly. Get personal answers, recommendations, and request new features.

  • Help Portal and Webinars

    Browse detailed help documentation, feature walkthroughs, and get the most out of Knowbly with our informative learning design webinar series.

  • User Community

    Dive into our learning development community with tagged topics, message boards, and resources to get the most out of Knowbly.

Customer Success

Customer Success is part of everything we do

Our team is focused on ensuring you achieve the best outcomes when using our products and services.

  • Onboarding and Engagement

    Our success team will help guide you through the adoption process within your organization. More than onboarding we'll help you identify how best to deploy Knowbly for your content.

  • Program Strategy

    With decades of industry experience, our team can help you build and execute an eLearning strategy tailored to your needs, from content creation, to learning delivery and knowledge transfer.

  • Workflow Optimization

    Get the most out of working with Knowbly. Our team will help you establish best practices, evaluate your workflow, and identify solutions to ensure your project runs smoothly.

Professional Services

Award-winning services

We started in the eLearning industry as an instructional development and digital production company. We know what it takes to create engaging and effective eLearning.

  • Instructional Development

    With decades of combined industry experience, Knowbly's Instructional Development team has tackled projects in Higher Education, Corporate Training, Workforce Readiness, Medical Training, and IT Professional Training.

  • Curriculum Design

    Our Curriculum Design services focus on creating the optimal architecture for your course design, assessment strategy, competency requirements, and interactive activities. Our experienced team takes an analytical approach to structuring content to meet your learning objectives.

  • Branding and Design

    Like our software, our Branding and Design services are focused on delivering the best user experience. Effective digital learning begins with clear visual communication and focuses learners.

Start your project with Knowbly

We can help you get your eLearning initiative off the ground, assist with an ongoing project, or identify the best strategies to achieve your learning goals.
Let us create your eLearning prototype and receive a free 1-year Knowbly license.